Engage your customers with the Queues app in Microsoft Teams
Customer-facing teams need a streamlined way to manage service requests, especially in fast-paced environments. This video introduces the Queues app in Microsoft Teams, which routes chats to the right people and tracks engagement. Watch the video to see how Teams helps simplify operations and reduce response times. Contact Interwoven Technologies for help designing a Teams strategy that meets your service goals.
What is the Queues app in Microsoft Teams?
The Queues app in Microsoft Teams is designed to help small business owners manage inbound customer calls more efficiently. It allows for the routing of calls to specific team members, ensuring that customers receive the attention they need.
How does the Queues app improve call management?
The Queues app provides valuable insights into customer calls directly within the app. This data can be used to optimize operations and improve overall business performance.
Can I use the Queues app remotely?
Yes, the Queues app allows you to communicate, collaborate, and manage calls from anywhere, thanks to its integration with Microsoft Teams.
Engage your customers with the Queues app in Microsoft Teams
published by Interwoven Technologies
Having our roots in the great northwoods of Upper Michigan and Northern Wisconsin, we've proudly served our clients for nearly 30 years and counting. We know and understand what it means to truly be a part of a community. We know that the people we work with are part of our circle of friends and family, and that each and every encounter builds on a relationship not only with those clients but with their friends and family. We want our customers to know that we value their business, and while they'll be treated with the respect a "small community" business offers they never receive "small" quality. We're highly trained professionals with years of experience in technology. Our clients are be able to keep business local, without having to sacrifice quality or pay a huge premium to do so. With highly competitive pricing and service, there's no reason to look elsewhere.
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