Kent County Council can focus more resources on frontline service delivery after deploying Microsoft 365 Copilot | Microsoft Customer Stories
Delivering essential services requires time and focus, yet administrative tasks often drain both. The Kent County Council story illustrates how Microsoft 365 Copilot streamlined their workflows, enabling them to allocate more resources to frontline service delivery. Read the story for a clear view of Copilot's real-world impact. Contact Interwoven Technologies for tailored advice on how Copilot can boost productivity in your organization.
What challenges does Kent County Council face?
Kent County Council faces several challenges including resource and budget constraints, a growing population, complex resident demands, and administrative burdens that hinder efficiency.
How has Microsoft 365 Copilot impacted staff productivity?
The deployment of Microsoft 365 Copilot has led to an average efficiency gain of ten to thirty minutes per day for staff, allowing them to focus on more meaningful work and reducing stress associated with repetitive administrative tasks.
What role do Surface devices play in the digital transformation?
Kent County Council deployed 6,500 Surface devices to enhance its digital transformation. This deployment has resulted in a smoother transition for staff, a decrease in help desk calls, and supports the council's broader goals for AI-driven applications and sustainability.
Kent County Council can focus more resources on frontline service delivery after deploying Microsoft 365 Copilot | Microsoft Customer Stories
published by Interwoven Technologies
Having our roots in the great northwoods of Upper Michigan and Northern Wisconsin, we've proudly served our clients for nearly 30 years and counting. We know and understand what it means to truly be a part of a community. We know that the people we work with are part of our circle of friends and family, and that each and every encounter builds on a relationship not only with those clients but with their friends and family. We want our customers to know that we value their business, and while they'll be treated with the respect a "small community" business offers they never receive "small" quality. We're highly trained professionals with years of experience in technology. Our clients are be able to keep business local, without having to sacrifice quality or pay a huge premium to do so. With highly competitive pricing and service, there's no reason to look elsewhere.
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